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Hyundai Dealership Made An Error That Has Damaged My Credit By Over 100 Points.

Location: Utah

On August 16, 2025 I traded in one leased vehicle for another at a local Hyundai dealership.

Here are the basics of the transaction:

Trade in Allowance $54k Trade in payoff $39k

New leaseed vehicle MSRP $69k

Pretty straightforward. The dealer took one car in on trade and I took the new car home, made payments on the new lease etc.

The problem is the dealer did not pay the $39k to Hyundai Finance and so I had two lease payments due; while only being aware of one. I found out when my lender for my home refinance called me and said my credit had dropped over 100 points and I no longer qualified for the interest rate discussed. We are currently remodeling our home and so we did a cash out refi, now at a much higher rate that will cost us 10’s of thousands over the life of the loan.

I requested a letter from the dealership to send to the three credit bureaus which I have done. Now the loan says paid off but is still showing late payments. Which is now also affecting a business purchase and SBA loan.

What recourse do I have? It doesn’t seem very fair that they can take a vehicle sell it and not pay it off for several months damaging my credit. Help!

submitted by /u/Triumvph
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Hyundai Dealership Made An Error That Has Damaged My Credit By Over 100 Points.

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