Sent Dispute To Debt Collector, Letters Received From Medical With Incorrect Info Instead

Location: Wisconsin

I was charged erroneously for an urgent care visit with a code 99203 for a 5 minute visit for Covid medication where they entered my weight information wrong and almost denied me the medication. This is a level 3 that usually applies to a 30-45 visit with detailed management. This office is known for upcharging but as a new resident of this city I did not know.

State collection service inc sent the original and I requested a debt validation and I sent my formal validation and dispute request via certified. I requested detailed information for the below:

1. An itemized statement of the charges. 2. An explanation of how the alleged balance was calculated. 3. Proof that your office has the legal right to collect on this account. 

Instead of them sending a letter back, the medical office sent something instead. No letter, just the erroneous bill. No itemized lines just that one, and no explanation why a 5 minute visit was coded as level 3 for Covid medication. No Covid test was needed home test was provided. Additionally they put my weight 50 lbs overweight and tried to deny me that medication due to being overweight when not.

According to ChatGPT it doesn’t count as validation from the debt collector if the debt collectors don’t write me. They also have not provided me the information I requested or proof.

ChatGPT states I should send another letter to the debt collector stating I request that information and also to dispute it with the medical office with the below since my visit does not warrant the code:

1. A complete itemized statement of charges for this visit.
   1. A written explanation of how CPT code 99203 was determined and applied.
   2. Correction of any inaccurate medical record entries related to this visit, including the weight documentation.

This visit was in March 2023, and is under $500. It is not on my credit report.

I just want to know if ChatGPT is correct, as it states this does not overwrite my validation request because the debt collector has not provided proof directly. This has been a huge ordeal and I am only afraid of getting sued but I barely have $20 to my name. I do have 18+ pages of documentation I could provide a judge if need be but I just want to know my legal rights for the wrong code.