Paid An La Lawyer 10k For Nothing

Location: Los Angeles, California
Hi everyone,
My girlfriend entered the U.S. without proper documentation but was inspected at the border. She hired an immigration lawyer in Los Angeles and paid them $10,000 to handle her asylum case. They were supposed to file her asylum application almost 2 years ago but only filed it about 110 days ago — after constant pressure from us.
Now she has a court hearing in less than a month, and we can't get a single update. The law office doesn't answer our calls or emails — except when they're trying to collect payments. It honestly feels like a scam.
She’s scared and feels abandoned. We’re scrambling to find a new attorney, but it's tough with such short notice. We want to know:
What can we do right now to protect her before the hearing? Can she request a continuance if we can’t get a new lawyer in time? Should I report the law firm to the California Bar Association? Can she still qualify for asylum if her lawyer failed to meet the 1-year filing deadline? Any advice would be appreciated — especially from anyone who's gone through something similar or works in immigration law.
Thank you.
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