Fiance Had Medical Emergency At Work. No One Reached Out To His Emergency Contacts.

Location: Montana

Last night my fiance collapsed and lost consciousness at work. He was taken to the hospital in an ambulance, in severe cardiac distress and unable to speak. His supervisors were very much present when he was loaded into the ambulance.

Both his mom and I are listed as emergency contacts; me first, because we live together, and her if I can't be reached for some reason. Neither of us were contacted. We found out he was in the hospital at the same time, when he texted her that he was concerned and scared that I hadn't shown up yet, and she then called me in a panic. So I pulled up to the hospital a full hour after my partner had gone into cardiac arrest.

We're all upset that we were not contacted. I would understand if he like, broke his leg or something, but he literally was unconscious and not breathing. He's the most upset, because he was scared and alone, fighting for his life, assuming we were just abandoning him for some reason. When I got there, a nurse was literally consoling him over it, it was so traumatic for him.

So what gives? Is there a legal obligation to reach out to emergency contacts in this sort of emergency? If they don't have to contact us, why did they even make him fill out the form? And most importantly, is there anything that can be done besides talking to HR?

EDIT (6/13/25):

Apparently there was a pretty big miscommunication about what my fiance was so upset about. Shortly after arrivng via ambulance, he was told his emergency contacts would be notified by hospital staff. I now understand what emergency contacts are really for in a work setting, but point still stands. Why didn't the hospital actually contact either of us, and what can we do to prevent this from ever happening again? We've been told another episode may very well happen.