European Airports Continue To Face Disruption After Cyberattack On Check-in Systems

Several major European airports continued to experience disruption over the weekend following a cyberattack on Collins Aerospace, a provider of automated check-in and boarding systems. The attack, which began on Friday, affected operations at London Heathrow, Berlin Brandenburg Airport, and Brussels Airport.

By Sunday, Berlin and Heathrow had largely stabilised their operations. However, Brussels Airport remained significantly impacted, prompting airport authorities to request airlines cancel half of Monday’s scheduled departures due to unresolved software issues.

A spokesperson for Brussels Airport stated that Collins Aerospace had not yet delivered a secure and updated version of the MUSE check-in software, which is critical for fully restoring automated operations. To prevent extended queues and avoid last-minute cancellations, the airport operator decided to preemptively reduce Monday’s flight schedule.

According to Brussels Airport, 50 of 257 scheduled departures on Sunday were cancelled. On Saturday, 25 of the 234 planned flights were also cancelled.

RTX, the parent company of Collins Aerospace, had said on Saturday it was working to resolve the issue and noted that airlines could continue operations through manual check-in procedures. However, the company did not provide further updates on Sunday.

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Berlin Brandenburg Airport reported some continuing challenges on Sunday but stated that manual workarounds were allowing operations to proceed. Airport officials noted occasional delays in check-in, boarding, baggage handling, and reclaim, but said that overall departure delays were comparable to a normal day.

London Heathrow also reported that recovery efforts were ongoing, but the airport emphasised that “the vast majority of flights have continued to operate.”

Data from aviation analytics provider Cirium confirmed that delays at Heathrow were “low,” while Berlin experienced “moderate” disruption. Brussels, however, remained heavily affected, with “significant” delays continuing into Sunday.

The incident highlights the aviation sector’s reliance on digital infrastructure and its vulnerability to cyber threats. As airlines and airports work to maintain operations manually, further delays and cancellations may occur until full software functionality is restored.

The article European airports continue to face disruption after cyberattack on check-in systems first appeared in TravelDailyNews International.