Join our FREE personalized newsletter for news, trends, and insights that matter to everyone in America

Newsletter
New

Lemon Law Claim - 2024 Hummer Ev

Card image cap

Location: Tennessee

Hey everyone,

I’m looking for advice or shared experiences dealing with GM over a defective leased vehicle. I’ve been in an ongoing Lemon Law dispute over my 2024 GMC Hummer EV SUV, and things just took another frustrating turn.

Here’s what’s happened: • Leased in May 2024 from GMC of Murfreesboro (I’m based in FL but had to buy out of state due to local dealer markups) • From the start, the car had paint blemishes on 7 different panels. I started my log of complaints with GM customer service (EV concierge) since then. Only recently did I find out the vehicle had undisclosed prior paintwork/corrections (which I never authorized) and GM is now trying to use that to deny warranty repairs • Battery and powertrain issues started soon after – the vehicle has lost power or ability to charge three separate times, on the most recent failure, while I was driving 65 mph on a highway and had to dangerously maneuver to safety • I’ve spent 115 days out of service in less than a year of ownership • On Friday, June 20th I received a call saying the vehicle was operating and they buffed out the paint defects. I’m reluctant to pick it up because of the ongoing Lemon Law claim.

I hired a Lemon Law attorney, and while they confirmed I qualify under both Tennessee Lemon Law and Magnuson-Moss Warranty Act, GM denied my buyback request.

They instead offered: • $4,500 “cash & keep” settlement (I keep the car, GM pays attorney fees separately) • No title branding, and warranties remain active

My lawyer is advising I consider taking this because buyback or full damages could take 1–2 years in court, and TN Lemon Law includes a “usage offset” (so I wouldn’t get 100% of what I paid anyway). But I’m honestly frustrated beyond words and don’t think that’s a fair outcome for a vehicle this defective.

Is my lawyer trying to minimize their efforts to collect fees and move on? Or managing my expectations more to reality of outcome?

What I’d love to know from the community: • Has anyone else had GM agree to a full buyback on a leased Hummer EV (or other vehicle) after battery or paint issues? Or being out of service in the range of what mine has been out for? • Should I pick up the car if I am still trying to pursue the buyback? To minimize GM’s room to dispute. • Am I making a mistake by refusing the cash & keep offer and trying to fight for a full return/refund (buyback)? • Any advice for escalating pressure on GM (Attorney General, media, etc.)? I reached out via email to CEO and was in correspondence with Executive Resolution team until I engaged a lawyer.

I’ve never had to fight a car manufacturer like this before. It’s been stressful, time-consuming, and I’m tired of paying a considerable monthly payment for a “premium” EV that’s barely drivable and may have been repaired before I even got it.

Appreciate any thoughts, stories, or advice.

Thanks in advance.

submitted by /u/EscapeLandscape
[link] [comments]