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I Was Told I Would Get A Lease Application Fee Waived; Now They Refuse

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Location: Charlotte, NC

I was told I would get the $250 application processing fee waived when I signed the lease for my apartment. The salesperson told me it was a “special” they were running the weekend that I signed. I assumed it was a sales tactic, but nonetheless, I liked the apartment so I signed the very same day that I toured it (and qualified for the waived processing fee). The salesperson informed me that I would pay the $250 application fee up front, then within the following month(s) I would get $250 taken off my rent amount (to reimburse). It has been 3 months with no discounted amount taken off my rent. I went to the leasing office for an unrelated issue, but mentioned this to them and they said they will look into it. A couple days later they responded with an email stating their archives show no record of such agreement and that the salesperson is no longer a team member, so they “unfortunately cannot honor the fee being waived.” Do I have any recourse? I doubt for the small amount, any real legal action is worth the time and cost, but am I just stuck being scammed out of $250?

submitted by /u/ProbablyCole
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